This is a reconditioning service and your old unit(s) will be required in advance.
Surcharge Notes:
Old units sent for exchange/Refund should be clearly labelled with your name, address, customer number (if known) and contact details. (A copy of the invoice the goods were supplied against will suffice!)
Overseas customers should mark parcels containing exchange items “Goods of U.K. origin returned for repair"
Safe transportation of these items is the senders responsibility and it is recommended a trackable carrier is used.
